Tenecom Solutions is proud to support the IT needs for small and medium businesses in New York, Vancouver, Toronto, Las Vegas and Montreal

Application Managed Services

Maximize uptime, security, and performance for critical business applications with Tenecom’s proactive, 24/7 managed services delivered by Microsoft-certified experts.

Why choose Tenecom for Application Managed Services?

Stop wasting time on software issues-98% of support requests are resolved on the first call by Tenecom’s certified team.

Never worry about surprise IT costs-unlimited support is included in a predictable monthly fee for complete clarity.

Minimize risk and downtime-24/7 monitoring detects and fixes problems before they impact your business.

Stay compliant and secure-regular patching and updates are handled by Microsoft-certified professionals.

Benefit from seamless vendor coordination-Tenecom manages all third-party vendors so you have a single point of contact.

Request a Quote for our Application Managed Services

Our Partners

Trusted by Businesses for Reliable Application Performance

Tenecom Solutions is a great company to work with. Professional, trustworthy and reasonably priced. I have worked with Tenecom now for over 20 years and I would highly recommend them for all levels of support. From small scale, to large scale projects they always find a way to meet the project deliverables on time and on budget!

Robert Zeni
Media Industry

Norman Hill Realty has been a client of Tenecom Solutions for over 20 years. The team at Tenecom work very well together and are experts in their field. I would highly recommend Tenecom Solutions for all of your IT needs.

Leanne Perkins
Real Estate Industry

It has been a pleasure dealing with Tenecom for the past 11 years. They are highly knowledgeable, quick to respond and deal with any issues. I have only positive things to say about literally every person at the company I have ever dealt with.

Avi Bessin
Retirement Residence

Their prompt response and well-rounded service put our minds at ease. We highly recommend them for MSP services.

Frank Aversa

A wonderful and pleasant company to use for all our IT solutions. Very firm on their professional opinions. Very responsive on getting back to us and our staff. Overall a pleasant work experience. Bench & Donath CPA, CA.

Phil Bench
Accounting Industry

We have known Julio for many years. Him and his team have provided us with top notch expertise over the years. We know that once we give him a project to do, it will be treated with the utmost of professionalism until completion.

Peter Luks

We’ve been with Tenecom for decades. Their service and staff are superb. We recommend them completely.

Shirley Marder
Healthcare Industry

I have been a Tenecom customer for over 10 years now and they have never let me down, great staff and fantastic service.

Umberto Sabatini
Distribution Industry

Great service. Support staff are friendly and helpful. They recommend what I need and don’t try to sell me stuff that I don’t need.

Lennard Weiss
Healthcare Industry

Amazingly courteous customer service experience. Krishna was very knowledgeable at resolving my issue very quickly. Thanks for working so hard.

Al Vachon
Retirement Residence

We are so glad to have found Tenecom. As an accounting office, we see clients struggle with their technology over and over. We typically rank IT #2 problems with business. Well … Tenecom seems to be the solution.

Scott Keeler
Distribution Industry

Devindra Thakur recently solved an I.T. issue for me and was absolutely outstanding. His response was quick, he was patient, professional, and guided me through the solution in a clear, concise manner. I highly recommend Tenecom Solutions!

Alex Bourque
Trades Industry

Tech responded rapidly and resolved issues efficiently and effectively. Ken was excellent – outstanding actually! Very highly recommended.

Randy Spiegel

Every ticket I open is responded to quickly and professionally and most often my problem is resolved within the hour.

Denise Lohnes

Always quick and courteous. Such a pleasure to deal with everyone at Tenecom. Thanks for everything. Lawrence on behalf of TBY

Lawrence Weinberg

See How Application Managed Services Reduced Downtime by 80%

How Tenecom Delivered Steadfast IT Support for an Accounting Firm

How Tenecom Delivered Steadfast IT Support for an Accounting Firm

For an accounting office where technology ranks among the top business problems, Tenecom brought dependable long-term support.
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Norman Hill Realty Has Enjoyed 20+ Years of Reliable IT Management

Norman Hill Realty Has Enjoyed 20+ Years of Reliable IT Management

Tenecom has supported Norman Hill Realty for more than two decades with dependable IT operations, fast response times, and expert guidance. We kept their systems stable as the real estate firm expanded, and we continue to manage the technology that supports property listings, client communication, and internal workflows.
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Tenecom Strengthens Bench & Donath CPA With Reliable IT Support

Tenecom Strengthens Bench & Donath CPA With Reliable IT Support

Tenecom supports Bench & Donath CPA with responsive, professional IT services that keep the firm productive during busy seasons. The partnership delivers faster issue resolution, strong system performance, and dependable help across all daily technology needs.
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Professional IT Support Strengthens Daily Operations For a Leading Media Company

Professional IT Support Strengthens Daily Operations For a Leading Media Company

A major media company trusts Tenecom to handle everything from quick fixes to large technology rollouts while keeping costs predictable and communication clear. For more than 20 years, they’ve had reliable IT services that keep projects on schedule and daily work running smoothly.
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What's Included in Application Managed Services?

Proactive monitoring and tailored application support

Enjoy end-to-end application lifecycle management, from deployment and configuration to ongoing optimization and eventual upgrades. Tenecom’s certified IT team proactively monitors your environment, applies security patches, and ensures all applications are running efficiently. This process reduces business interruptions, streamlines operations, and helps your team focus on core objectives rather than IT maintenance.

Round-the-clock monitoring and support means your applications are always available, reducing the risk of costly outages. Tenecom’s experts instantly detect and resolve issues, whether remotely or onsite, for maximum convenience and business continuity. You benefit from fast, reliable help when you need it most.

Application security is prioritized with regular patching, vulnerability assessments, and compliance checks. Tenecom’s defense-in-depth approach protects sensitive data and meets regulatory requirements. Trust your critical business systems are safeguarded using Canadian-hosted infrastructure and best-in-class security practices.

Vendor coordination is fully managed, giving you one point of contact for all your software providers. Tenecom handles escalations, licensing, renewals, and issue resolution, so you avoid communication breakdowns and wasted time. This streamlines your IT management and ensures accountability across your application stack.

Your support package is custom-built to match your exact needs, ensuring you pay only for what you use. Whether you operate in a small office or a complex, multi-site environment, Tenecom scales solutions accordingly. This flexibility drives value and efficiency at every stage of your growth.

Experience-driven consulting helps align your application strategy with business goals. Tenecom provides infrastructure assessments, risk reviews, and executive-level planning, transforming IT from an expense into a growth enabler. Long-term partnerships mean you receive ongoing guidance as technology and business needs evolve.

Proven Results: Application Managed Services by the Numbers

98%

Issues resolved on first contact

1

Average response time in hours

35+

Years in managed IT services

Graph illustrating reduced downtime and enhanced reliability through Application Managed Services.

Reduce Downtime and Boost Application Reliability

Get peace of mind with always-on application monitoring and management. Tenecom’s Application Managed Services ensure your business-critical software is always updated, secure, and performing at its best. Benefit from 24/7 support, rapid response, and a team with over 80 industry certifications. Enjoy predictable costs, reduced downtime, and a proactive approach that keeps your business ahead of disruptions.

Expert team providing Application Managed Services for seamless support across all your applications.

Comprehensive Support Across All Your Applications

  • Proactive monitoring: Issues are detected and resolved before they cause disruption.
  • Comprehensive patch management: Your applications are always up-to-date and secure.
  • Fixed-fee unlimited support: Control costs with no surprise charges.
  • Multi-platform expertise: Support for Windows, macOS, and mobile environments.
  • Compliance-ready solutions: Meet regulatory and data residency requirements with ease.

Request a Consultation for Application Managed Services

Experience reliable applications and fewer disruptions from day one with expert support.

Request More Information
Team collaborating on IT solutions, highlighting the benefits of Application Managed Services for continuous improvement.

Strategic IT Partnership for Continuous Improvement

Focus on your business, not your IT headaches. With Tenecom’s Application Managed Services, you receive executive-level IT strategy, detailed risk assessments, and seamless vendor management. Enjoy a true partnership that evolves as your needs change, delivering continuous value and accountability for every application in your environment.

Frequently Asked Questions About Application Managed Services

You gain peace of mind with proactive application support and managed services from Tenecom. Certified specialists monitor, update, and troubleshoot your business-critical software around the clock, reducing downtime and keeping your systems compliant and secure. This approach ensures you stay focused on your business while your applications deliver consistent performance.

With Application Managed Services, you can expect expert lifecycle management of your software environment. Services include timely patching, version upgrades, and troubleshooting by a Microsoft-certified team. As a result, you avoid unexpected disruptions, reduce operational risks, and maintain full compliance across your digital infrastructure.

All applications and systems are monitored 24/7, which means issues are detected and resolved before they escalate. Tenecom’s managed IT team provides unlimited support under a fixed-fee model, so you’ll never face hidden costs. Enjoy maximum uptime, fast response times, and a predictable IT budget.

Yes, your service package is tailored to your unique business requirements. Whether you manage critical workloads on-premises, in the cloud, or across hybrid environments, Tenecom adapts solutions to your operational needs. This ensures you only pay for what you use, while accessing enterprise-grade support.

You can expect fast, expert assistance for any application issue-remote or onsite. Tenecom resolves 98% of issues on the first call, with an average response time of one hour or less. This minimizes business disruption and empowers your team to stay productive at all times.

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