IT Help Desk Services

Our help desk is staffed by Level 2 and Level 3 engineers with an intimate knowledge of all our customer environments. We service our customers, 98% of the time on the first call within 15 minutes. Typical calls are handled remotely and through our online ticketing system.

IT Help Desk Services
Standard desktop support

Services Include

  • Standard desktop support
  • Proactive and in depth server support
  • Cyber Security Escalation
  • Email issues
  • Network diagnostics
  • Mobile device management
  • Dealing with ISPs and Internet Outages
  • File restores
  • Consulting services
  • 3rd party application support
  • 24x7x365 Availability

Looking For IT Support That You Can Depend On?