Vancouver IT Helpdesk Services

Enhance Business Productivity
with Tenecom’s
IT Helpdesk

Our managed helpdesk services mitigate your IT issues, so that you can focus on achieving your business goals.

Why work with Tenecom for IT Helpdesk Services?

with 24/7/365 managed helpdesk services.

with remote helpdesk services for Level 1 to 4 tech issues.

– 98% of issues are resolved within 15 minutes of the first response.

never-fail backup and disaster recovery solutions from our IT helpdesk support services.

with consistent monthly rates for our managed helpdesk services.

Our Other Vancouver IT Solutions

Get pricing
for IT Helpdesk Service in Vancouver

Testimonials

The Global Group and Tenecom have been partnering for the past 30 years. During this time we have had a great working relationship which we expect to continue for many more years. We value their reliability, technical knowledge and the support that they offer without exception.

Tenecom has been supporting Clover Tool Mfg. Ltd. For over 20 years. Josh and his staff offer consistent, knowledgeable advice. Most important, Tenecom Solutions has helped us prevent numerous failures, with a robust Preventative Maintenance Program and has always kept us up to date with the most reliable and robust solutions. They are available at any time of the day to help the team for every situation with a pleasant and welcoming demeanor.

Tenecom Solutions

IT Helpdesk Support
Vancouver

170-422 Richards St, Vancouver, BC V6B 2Z4, Canada

Businesses That Depend On Our IT Help desk Services in Vancouver

Complete Vancouver IT Help desk Support

24/7 Availability

Prevent IT issues from grinding your business to a halt with 24/7 remote IT helpdesk services.

Our IT experts are here to assist you – anytime of day or night.

Tenecom helps reduce downtime and combat IT challenges with:

Ongoing, round-the-clock helpdesk support, includings on holidays, weekends and evenings
Quick issue resolution and response time
Dedicated IT support – we will work with you until your issue is completely resolved.

Outsource your IT help desk to ensure that IT disruptions don’t impact your bottom line.

Cybersecurity Support

Protect your confidential business data with advanced monitoring and management solutions that are catered to your business requirements.

Tenecom’s helpdesk service in Vancouver specializes in cybersecurity protection, including backup and Disaster Recovery solutions – onsite and in the CLOUD utilizing Canadian and US datacentres.

Our cybersecurity experts on staff have over 80 different cybersecurity certifications between them.

Plus, none of our clients who have adhered to our baseline security have ever experienced an uncontrolled malicious attack including any ransomware..

You can depend on Tenecom to keep your business information safe and secure.

Infrastructure Support

Guarantee that your IT is always performing at peak levels with Tenecom’s dedicated outsourced helpdesk support in Vancouver.

Tenecom’s Infrastructure Support Services cover:

Hardware & Software Support
Cybersecurity Support
IT helpdesk support, including remote support and IT consulting
Dealing with ISPs and handling Internet Outages
Advanced IT support
Plus much more!

Our skilled team of IT experts is ready to combat any IT infrastructure challenge that you encounter – no matter the size.

Network Support

Your business relies on having a stable, efficient network to thrive.

If you have encounter an IT challenge, our managed helpdesk services are on call 24/7/365 to respond to any network issues slowing your business operations down.

Tenecom’s help desk service in Vancouver uses ongoing monitoring and remote diagnostics to measure your network’s integrity, availability and health, and get to the root causes of network issues.

In the event that a network interruption does occur, we can quickly resolve it so that it does not bring your business to a standstill.

Ticket Tracking

Receive complete insight into your IT through our refined ticket tracking process and online ticketing system.

Tenecom has implemented a blueprint template for all our services to streamline the process and assist with tracking & resolving even your most critical IT challenges.

With ticket tracking, you are kept in the loop about the progress that is made – while our IT experts work on fixing your IT issues once and for all.

Outsource Your IT Helpdesk
To Tenecom Today

Enhance your IT, While Keeping Costs Predictable

Industry-Leading IT Help desk Services in Vancouver

Tenecom has provided superior IT help desk services to Vancouver businesses since 1986. We’ve built a world-class team of experts dedicated to keeping your IT strong.

Partner with Tenecom’s IT helpdesk in Vancouver to ensure that IT challenges never hamper your business operations.

34 Years

Providing exceptional Vancouver helpdesk services

98%

Of IT challenges resolved within 15 minutes of the first call.

24/7/365

Assistance from our IT helpdesk in Vancouver.

Leverage Exceptional, Dedicated Help Desk Support

Since 1986, our IT helpdesk in Vancouver has worked with businesses like yours to resolve pressing IT issues and get operations back on track.

What sets us apart?

We offer exceptional tech support for Level 1 to Level 4 issues – addressed 24 hours a day, 365 days a year.

Tenecom prioritizes your IT challenges and works hard to resolve them fast. In 98% of cases, we typically address IT challenges within 15 minutes of the first point of contact.

Let our helpdesk handle your IT issues, so that you can focus on achieving your key business objectives.

Enhance Productivity With Faster Issue Resolution

Even small issues can hamper your team’s efficiency, and not all companies have the resources to resolve problems quickly.

Maintain peak productivity levels with assistance from Tenecom’s helpdesk.

When you outsource your IT management to Tenecom, you’ll access our team of certified Level 2 and Level 3 engineers.

These experts offer comprehensive helpdesk support to keep your business operations running smoothly, including:

Network Diagnostics
Data Recovery
Cybersecurity
Desktop Support
3rd Party Application Support
Mobile Device Management

If IT issues are slowing you down, trust Tenecom’s help desk services to set your team back on the path to productivity.

Mitigate IT Challenges With Round-The-Clock Help Desk Services

When you partner with Tenecom’s managed IT helpdesk services, you’re guaranteed comprehensive support at all times.

No matter how complex the issue or how many problems arise, our support desk is ready and able to tackle any IT issue.

Instead of applying band-aid solutions, our team of IT experts treat your IT challenges at the core level.

By getting to the source of the issue, Tenecom benefits your company over the long-term by preventing it from occurring again.

Eliminating ongoing IT challenges allows your business to save money, time and be better equipped to thrive.

Don’t compromise on your IT. Access managed IT helpdesk services and keep your business operating at peak performance levels.

From rapid issue response to proactive monitoring and management, we are here to provide you with all of the IT support that your business needs.

Vancouver IT Helpdesk Services