Get Fast and Reliable Outsourced Helpdesk Support in Markham
With remote helpdesk services from Tenecom, 98% of network issues are resolved on the first phone call.
Why work with Tenecom for IT help desk services?
- Get a comprehensive help desk solution that can support your entire IT infrastructure.
- Mitigate recurring issues with network monitoring by our NOC and expert remediation.
- Rely on 24/7 emergency support to ensure critical issues receive the attention they need.
- Control your IT spending with predictable IT monthly rates when you outsource your IT services to Tenecom.
- Benefit from time-tested results from a company with over 35 years of experience.
Mitigate the impact recurring issues have on your business. Rely on experienced IT help desk services that get to the root cause of problems.
See service pricing for IT help desk in Markham
Testimonials
Tenecom
IT Helpdesk Services Markham
231 Millway Avenue
Suite 18
Concord, ON L4K 3W7
Companies That Trust Our Managed Helpdesk Services to Resolve IT Issues Fast






Features of Our IT Helpdesk Support Services
24/7 Emergency Support
Our technicians are there for you day or night to address the most pressing IT issues.
Our services include:
- 24/7 monitoring and emergency support
- Rapid resolution for most problems
- Dedicated IT support
Partner with Tenecom for expert support that helps minimize downtime.
Remote Help Desk Support
When problems appear, you can’t afford to wait hours for an on-site technician to appear at your office.
Our remote technicians are equipped to handle IT challenges from LVL 2 through to LVL 4.
Cybersecurity Support
Make sure sensitive business data and applications are secure with a managed IT services company that specializes in cybersecurity.
Leverage the expertise of 100+ cyber engineers with every certification and cyber clearance designation.
Cloud Services
Rely on industry-leading helpdesk service in Markham to ensure seamless access to your cloud services.
Our cloud services are hosted in US and Canadian data centres, managed by trained and certified IT specialists.
Tenecom can quickly deploy:
- Servers
- Storage
- VOIP
- Software
- Advanced cybersecurity services
Rapid Resolution
Avoid costly downtime with rapid resolution helpdesk support to handle problems as quickly as possible.
When you outsource your IT help desk to Tenecom, you can have peace of mind knowing that 98% of your IT problems will be resolved on the first phone call.
Application Support
Receive comprehensive support from our IT help desk outsourcing team for legacy, cloud, hosted, and hybrid infrastructure.
Ensure a stable environment for critical services and address any critical problems as soon as they occur.
Ticket Tracking
Keep an eye on your infrastructure with advanced ticket tracking that gives you complete insight into the health of your network.
Through advanced help desk software, you’ll always know where you stand and how your problems are being handled.
Network Support
Network issues have the potential to impact the entire business – affecting employees’ ability to collaborate or respond to customers.
Our team monitors your network and performs diagnostics to ensure your network performs at its peak.
Reduce Costly Downtime with IT Help Desk Services in Markham
Our advanced ticketing system lets us address most IT issues within 30 minutes.
Outsource Your IT Help Desk to Tenecom
For over three decades, we’ve been providing businesses in Markham unparalleled customer service to keep their IT infrastructures running at peak performance.
With over three decades of experience, our service desk analysts can provide proven solutions for any IT problem.
Of IT problems addressed on the first phone call
Providing quality helpdesk services in Markham
Emergency technical support services

Comprehensive Helpdesk Services for Your Entire IT Stack
Ensure your entire infrastructure runs at peak performance with fast problem resolution and 24/7 emergency support services.
Our IT helpdesk in Markham provides comprehensive support, including:
- Infrastructure Support
- Real-time Network Diagnostics
- Network Support
- Cybersecurity Support
- Cloud Support
- Software Application Support
- Advanced server support
- Mobile Device Management
- Sharepoint Development
- Proactive Monitoring
- Employee Training
When you need complete support for your entire IT system, you can rely on Tenecom’s support services in Markham.
Exceptional Help Desk Support From a Company with Over 35 Years of Experience
Since 1986, we’ve been providing Markham businesses unmatched support services to reduce costly downtime and maximize ROI.
We track every issue with an advanced ticketing system, identifying recurring IT issues and closing gaps in your IT infrastructure.
Over time, you’ll notice a drastic reduction in issues, increased uptime and a boost in productivity.


Certified Help Desk Support Team
We employ over 60 technical staff and SMEs with about 80 cyber designations, certifications, and security clearances.
Our team is equipped to handle all Level 2 to Level 4 IT challenges.
Get peace of mind that your IT has the capacity and capability to resolve any IT issues and meet any IT needs.
Take advantage of advanced service desk support services to mitigate recurring problems.
Partner with Tenecom and minimize downtime with the help of IT Consultants and experts.